NaturalHealthLabs.com typically packages wholesale orders 10-14 days after the order was placed. The method of shipment is selected by the customer upon checkout.
All orders are shipped according to best rate/time as determined by our computers based on package weight and destination. If the address is a post office box, apartment or unit, a carrier other than the carrier you initially selected may be needed to transport the package. Please allow up to ten business days from ship date for delivery when choosing ground shipping. Note: we are unable to ship to General Delivery addresses.
International Shipping (including Canada)
The shipping cost is dependent upon weight and destination and will be calculated during final checkout. Average shipping time for international orders is 15 business days. If you do not receive your package within 30 business days, a refund for the purchase price of the products will be issued upon completion of a postal inquiry.
Please be advised that NaturalHealthLabs.Com is not responsible for taxes and/or duties or any brokerage and/or delivery fees applied to international shipments. Also, we kindly request that you contact your customs office to thorough inquire about import regulations before placing your order, as we will not be liable for packages refused or held for delivery. International shipping charges are non-refundable.
Returns / Refunds and Exchanges...
Natural Health Labs guarantees that you must be 100% satisfied with your purchase, or we will refund the total cost of the product(s) purchased within the last 30 days.
If you are not satisfied with your product(s) purchased within the last 30 days for any reason, simply return the unused portion along with a detailed explanation of the reasons for your return to the address below.
Natural Health Labs
2998 E 350 Road
El Dorado Springs, MO USA 64744
... Returns / Refunds and Exchanges
Credit card orders will be refunded to the card used for your purchase of each specific item. Check and money order purchases will be refunded by check.
Items received beyond the eligibility date will be discarded and credit will not be issued. Please note: all returns valued $500 or more shall be subject to a 20% restocking fee.Procedure for returning or exchanging products.
Natural Health Labs will pay the cost of shipping the replacement product(s) to the customer.
Natural Health Labs will not refund any customer returns and no replacement of Natural Health Labs product will be made if the conditions of these rules are not met. Returns may be refused on an individual basis due to repeat patterns indicative of abuse.
If you have any questions about our return policy or about a specific return, email: firstname.lastname@example.org or call 866.240.7056